Industry First Data Recovery Report
Asigra Web-Based Management Console
Asigra Cloud License Server
Endpoint Device Backup and Recovery
Backup for Microsoft Office 365
VM Data Protection and Replication
Create a New Revenue Stream with Cloud Backup
Ready for Takeoff: How to Design a Cloud Backup Service that Soars
Introducing Recovery License Model
Licensing – The Next Great Disruptor to the Data Protection Status Quo
Asigra End-User Training Overview
Asigra Installation and Configuration Services
The Break/Fix model is a fee-based model – as in when something within your IT infrastructure breaks you contact your IT service provider to fix the issue and they bill you accordingly. Considered to be a reactive approach to IT, the broken system can only be used once the IT contractor is on-site, identifies and fixes the problem.
A Managed Service (MS) is where your IT networks are continuously monitored by a third party, who mitigates risk and problems before issues arise. Unlike the break/fix model, the managed service model bills on a monthly basis and is considered more proactive as they employ preventative care. They work to identify potential challenges and threats before these issues disrupt business operations.
No. It may save organizations a few dollars in the short term, however, when systems/networks are down your organization is losing money…and the longer the systems are down the more money your organization loses.
The managed services approach is a better solution for businesses of any size because it involves constant monitoring of your network 24 hours a day. A Managed Service Provider (MSP) will detect issues before they develop into larger problems which is all included in their monthly fees.
If you’re still questioning whether your organization should choose the break/fix or the managed service model, consider your organization’s dependency on IT. Long periods of downtime are detrimental to companies of any size, therefore it’s best to have a team of experts at your disposal handling issues before they arise.
Read our data sheet for helpful hints on how to select an MSP that suits your organization’s needs.
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This is part of a series of interviews with Asigra Partners. In this post we’re talking with Mark Saville, Director at Data2Vault who discusses why companies would need an insurance policy for critical data, the risks associated with only having cyber insurance and the best way to reduce the risks associated with residual loss.
MS: DI is a policy issued by underwriters and brokers to protect against the residual risk of permanently losing critical data. It allows you to protect your organisations most critical, unique business assets and offers full financial protection in the case of data loss. We are a unique solution because we are currently the only solution that compensates for data loss as well as the value of our payouts are higher. Think of it like this: data insurance is like fire insurance. You try to avoid the risk as much as possible, but you’ll still need insurance in case the building were to burn down. It’s the same thing in the world of IT… the best practice is that an organisation would have firewalls, antivirus, backup and replication in place, but there is still a residual risk that you may still lose your critical data, and for that reason, this is why you have a data insurance policy.
MS: As an Asigra Service Provider, we have built an Insured Data Environment, which has been certified to give our clients the extra protection they need for peace of mind. It also provides the underwriter with a proven method to recover the clients’ critical data and therefore reduce the likelihood to have to make a significant payout.
MS: Cyber Insurance is a valuable policy, but it only protects personal identifiable data and personal sensitive information against copy theft or loss of data through a cyber-threat. If there is no cyber-attack there is no basis for a claim. Data Insurance, on the other hand protects against the permanent loss of critical data. As an example, a pharmaceutical or a food/beverage company may have a loss of formula or patents, which contains no personally identifiable data, and could only be covered by data insurance.
MS: That’s really up to the client to determine what is critical vs. what is not. If any of our clients need further clarity to assess what should be covered, we have risk analysts and data classification consultants who will help with the identification and valuation of data if the customer needs assistance. Once the client defines what should be insured, together, with the underwriters Allianz, a fair value will be agreed.
MS: In high hazard industries there is already an appreciation of residual risk, and the cost associated with minimising residual risk to an acceptable level. As these industries increasingly become more digital, the principles of safeguarding against residual risk of data loss becomes equally important. Organisations in high hazard industries are also conscious that the loss of critical data could have extremely negative ramifications on the business (i.e. shutting down after a data loss) and therefore discussing data insurance to residual risk with business executives is a language they understand.
MS: Even if every possible step to prevent data loss was taken, there would always be a residual risk of data loss. Data Insurance, through an assessment of risk and use of the Insured Data Environment helps reduce the residual risk to an acceptable level and provides both the ability to recover lost data or financial compensation if the data cannot be recovered from the Insured Data Environment.
MS: A commercially licensed and supported Backup and Recovery solution or service is a pre-condition of Data Insurance as it demonstrates the organisation follows good practices in safeguarding their data. With a conventional backup and recovery solution there is no 100 per cent guarantee that any lost critical data can be recovered. Data Insurance covers that residual risk of data loss.
MS: Data Insurance does not replace Backup and Recovery solutions, it augments existing protection. Like many other insurance policies, the client has a small number of pre-requisites to qualify for Data Insurance. A Backup and Recovery solution is a best business practice and the client must also identify and value their critical data which will then be placed into the Insured Data Environment, at this point a Data Insurance policy will be issued.
Interested in learning more about Data Insurance and how to minimise residual risk? Data2Vault is running a series of free seminars throughout March and April across the UK to educate organisations of all sizes on how to protect their business critical assets.
Click on the button below to register and select the venue that suits you best.
When choosing a cloud service provider, a question often asked by IT professionals is “where is my data going to be stored?” This question is now prevalent more than ever as stricter data compliance controls and measures are trending in the IT global community. To combat these risks, it’s crucial for organizations to have a fundamental understanding of data security and data sovereignty.
Data sovereignty refers to when digital data is subject to the laws or legal jurisdiction of the country in which it is stored.
Due to the fact that privacy regulations are not the same in every country, organizations should pay close attention to where their data is stored and know the exact location to ensure they’re compliant with regulations to mitigate legal and financial risks.
Ready to learn how Asigra makes it easy to meet your regulatory compliance needs?
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Losing business critical data can cost companies millions of dollars and force some companies to go out of business, which is why having a solid disaster recovery plan in place is critical to your business. IT decision makers are left with a complex quandary: do you create your own in house solutions or to go with a DRaaS solution? In this blog we will help to simplify this decision by going through some of the differences as well as the pros and cons of both options.
Traditional DR is when a company owns and operates their own disaster recovery strategy. This typically involves:
Both of these come with a number of best practices that will have to be followed by their IT team, however, organizations normally lean more towards a more traditional DR approach because they do not feel comfortable with having their data stored externally. Key problems with the traditional approach is the fact that it hinders RTOs and RPOs, involves hidden costs which accrue quickly and is a very timely process.
Disaster Recovery as a Service (DRaaS) is a cloud-based offering that replicates and hosts your applications and business critical data to Virtual Machines (VMs). Your third-party vendor creates snapshots/instances of your data either on timed or scheduled intervals and then stores this information on a cloud, which can then be loaded back on to your machine in the event of a disaster (i.e. file deletion, malicious ransomware attacks, etc.). As long as there are no major network issues as a result of your disaster, you can recover your data fairly quickly to minimize down time. DRaaS also offers substantial cost savings organizations don’t have to invest in the infrastructure or resources required to manage their backup solutions.
The key take away is that your company makes the right decision that fits your specific business needs. Ready to learn more about how cloud backup helps IT professionals proactively protect themselves from unforeseen disasters?
This is part two of five in a series on Ransomware that will discuss Canadian trends, why Canadian organizations are so susceptible to attacks and why your strategy needs to change to adapt to the ever-changing world of ransomware.
A recent Osterman report cited in IT world Canada found that 51 per cent of Canadians feel “fairly confident” in their ability to stop ransomware. However, this may be a false sense of security as 72 per cent of Canadian companies suffered a security attack within the last 12 months. So this raises the question: are Canadian companies really prepared for ransomware? The simple answer to this question is no…however the reasons behind that answer appear to be more complex.
Although we’re neighbours, Canadian and American companies are not as similar in the way that they are targeted by malicious attacks as they are in other situations. As a matter of fact, if you were to do a comparison, Canadians are actually the outliers to the typical ways other regions are attacked by ransomware and cybercriminals.
So what makes Canadian companies such a good target for malicious attacks? Canadian businesses are 75 per cent more likely to pay a ransom than other regions. The most recent example was shown in late 2016 from the University of Calgary which paid $20,000 in bitcoin currency after some of their systems were attacked. So whether Canadian companies are either more wary about breaking news reports citing that they’ve fallen victim to ransomware, or Canadian companies do not have the necessary backup solutions in place in order to avoid paying these ransoms, Canadian organizations are just as susceptible to malicious attacks just like any other global organization. While these two issues are not mutually exclusive, solving the latter of these issues is an easy way to fix the former.
The key to Canadian businesses fighting ransomware is better educating themselves on the causes of these attacks. While typical international findings citing email being the number one cause of ransomware vulnerability, Canada debunks these findings as business applications are the most common vector for spreading ransomware throughout an organization.
In 2017, make sure that your company is prepared to fight off malicious attacks from Ransomware. To learn more about how you can prepare your company against ransomware, take a look at our previous blog to find out three reasons why your IT strategy needs to change in order to better adapt to ransomware.
This is part one of five in a series on Ransomware that will discuss what ransomware is, key trends, types of malware, how to prevent attacks and how to safeguard your business critical data.
Ransomware is a type of malware that encrypts a single user or company’s files, data and information. Most commonly found in email, social networks and infected websites, it takes one click or download to encrypt business critical data. To be able to access your files again, the cyber criminals’ entice you to pay the ransom to not only decrypt the data but to also regain access into your files.
It takes one person, or a single workstation to cause havoc to your network. Cyber criminals study your general browsing habits: they will examine your social networks and other pieces of information to learn details about you to make their phishing emails (an email that is designed to look like it comes from a trusted source) more believable. For example: emails coming from trusted financial institutions encouraging you to update personal information (this information has to be updated in telephone or in writing) are a popular scam. By either clicking on a link in an email, or visiting a website containing malicious code, ransomware can travel across your networks and encrypt both mapped and unmapped files which brings all business operations to a stand-still. Once the scam artists have successfully encrypted all of your files, they will then provide you with details on how to regain access to your files (normally in the form of bitcoin currency). Average ransoms are $679 US dollars.
Should you ever pay the hackers – Never. A recent study conducted with over 150 IT professionals showed that only five per cent paid the ransom. Reasons being:
Therefore, the only way to prevent attacks is by having a comprehensive and reliable backup and recovery solution in place. There are millions of ransomware threats being developed every day. Rather than trying to find solutions that will combat ransomware, have a rigorous data protection plan in place – one that includes regular back up of all files (whether they be stored in the cloud or with traditional backup). Therefore if you were to ever be hit by ransomware, regular backup means easy recovery, faster RTO’s and RPO’s and business continuity.
Ready to Learn How Asigra Can Help You Combat Ransomware?
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This is part of a series of interviews with Asigra Partners. In this post we’re talking with Nikolaos Prapas, Data and Recovery Solutions Engineer at TAS France who shares the importance of having a sound disaster recovery plan/DRaaS solution, trends in the European market related to backup and recovery, his opinion on ransomware best practices and the best way to prevent malicious attacks.
NP: TAS France is the French subsidiary of TAS Group, a European Fintech software company focused on state of the art services for digital payments and online financial transactions. As part of our core business strategy, we host and house services for TAS Group, deliver SaaS solutions to our clients and also act as a cloud and managed service provider for corporate companies who are looking to outsource IT services. We also run several data centers and hosted infrastructures mainly in France and Italy.
NP: Our clients approach us with questions about security, sustainability, economy and how our data centers can help facilitate their Business Recovery Plan (BRP).
NP: When companies are looking for a managed service provider they should choose a provider that:
NP: DRaaS services are core to our business and we’ve been running this service since the inception of TAS France. After exploring and implementing a lot of solutions, we chose Asigra’s DRaaS solutions as we wanted to be able to provide stable and robust solutions for not only our own infrastructure, but for our customers’ infrastructure and technology if a disaster were ever to occur.
NP: In general, data centers are the hubs of digital transformation. These centers provide many amenities for organizations to manage the challenges of maintaining their IT infrastructure including physical security, a footprint for their servers and power supply with venting and air conditioning in an off-site location to mitigate risks from natural disasters.
NP: Not really. The issue with sovereignty is not really related to data centers, but more related to how different countries approach data privacy. For example, the US is very different than Europe in how we manage digital identities. On a more granular level, France may have a different digital identity than Europe in general, which is why we store all of our French data locally, as there may be some instances where our privacy laws are different (i.e. we are certified PCI DSS, which may or may not be applicable in other parts of the globe).
NP: An organization does not necessarily have to invest in all three anti-malware services, however the option best suited for organizations is to choose an MSP that offers cloud backup, one that is able to handle cyber-attacks, penetration, malware and virus risks through a sound and robust backup and recovery solution. These solutions that MSP’s offer should be able to identify and mitigate risk, stop attacks and build resiliency plans if a client was ever hit with a ransomware attack. Backup is the best final line of defense against an intrusion, especially when it comes to recovering business critical data.
NP: Being too confident or presumptuous. Some MSPs tend to forget that maintaining others’ data centers is a permanent endeavor, which requires quality management, vigilance and an understanding of their customers’ expectations. A successful MSP should be curious and ask questions to make appropriate recommendations based on proven, enterprise-grade solutions, as opposed to building, running and operating fragile home-based or non-trusted solutions.
NP: My advice to companies is to consider data protection as a global policy and choose providers that have a combination of comprehensive solutions and solid experience in implementing data security solutions.
Click here to see the full scope of services offered by TAS France.
2016 was a very interesting time in the world of IT. Ransomware and malicious attacks became prevalent, BYOD became more popular, Office 365 and SaaS applications proliferated the marketplace and cloud backup solutions became the preferred choice for many IT professionals. 2016 is over, but it completely changed the IT landscape in terms of the way business and operations are conducted, the way employees work; but also shows that the world of data backup and recovery are constantly changing.
Change is constant in the market which means your data protection strategy should also be evolving. In today’s economy, IT leaders often have budgetary restrictions which means companies need to do and accomplish more with less money, while maintaining the highest quality of service that their customer base expects.
Therefore, as IT leaders look to add more infrastructure to their portfolio, be sure to evaluate your current strategy to see if you should either look for fewer solutions with more capabilities or a single comprehensive solution that covers the full scope of data protection and recovery needs (including SaaS, DRaaS, VM’s and hardware protection).
Discover how Asigra’s comprehensive and agentless solution can cover all your needs.
Asigra is pleased to announce the addition of CloudRecover to our growing roster of global partners.
For more than 10 years, CloudRecover has helped businesses across the South Pacific manage their data solutions. As a Cloud Managed Service, they protect over nine petabytes of data and were looking for a robust solution to protect a myriad of servers with high-performance architecture.
Organizations that are searching for flexibility, fast access to data and scalable backup and recovery solutions across multiple devices now have access to CloudRecover’s managed service powered by Asigra. This new partnership with Asigra adds more value to their clients who are looking for a more comprehensive reliable backup and recovery solution, as our solutions are flexible, easily scalable and accessible and can securely backup and recover data across the entire organization.
“Our Mission is to provide the best data solutions to store, manage and protect our customer information allowing them to work more efficiently and successfully,” says CEO, Mac Thompson.
Complementing the existing portfolio of cloud managed solutions below are ten reasons CloudRecover selected Asigra Cloud Backup:
With Asigra Cloud Backup, CloudRecover is able to expand their addressable market, and increase capabilities to meet clients’ data protection needs for all data sources with a single data protection solution that features a central administrative dashboard with real time view of all backup schedules.
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Before cloud backup was an industry buzzword, CEO and Founder David Farajun knew that there was a need for agentless architecture after losing all of his files and data. It started with a prototype and a goal – how to create a robust agentless multi-site backup and recovery managed service platform to sell to Service Providers globally? 30 years later, Asigra has released several ground-breaking technologies that are now the cornerstones of business continuity and disaster recovery strategies for enterprises worldwide. Whether our partners are looking for solutions that offer multi-tenancy, security, tiered recovery, continuous data protection (CDP) or de-duplication, Asigra has pioneered advancements as a cloud backup service that results in better business outcomes.
After 30 years of successful partnerships, some of our partners share how our products and solutions have benefited their clients and some of their most memorable moments:
Curious to see what else we’ve accomplished over the past 30 years? Click here to see a timeline of our achievements.
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