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Talk to an Expert

Asigra specialists are standing by to help protect your data.

If you’re a current Partner looking for technical support, click here to access our Web Support Portal, KB, and other resources. For any other questions or issues, complete the form below and tell us more about your needs. An Asigra expert will reach out to you within 24 hours.

If you prefer, you can use our other contact channels shown below to get in touch. For media inquiries, contact Asigra Public Relations at marketing@asigra.com.

General Contact Information

By Phone

Telephone: 416-736-8111
Toll Free: 1-877-736-9901
Fax: 416-736-7120
International Toll: 1-416-736-8111

By Email


By Mail

Asigra Inc.
4711 Yonge St, Suite 10098
North York, ON. Canada   M2N 6K8

Media Inquiries

Please contact Asigra Public Relations at marketing@asigra.com

Technical Support for Customers

Asigra’s Technical Support Department is committed to delivering world-class support services to Enterprises and Service Providers implementing Asigra’s Tigris Secure Cloud Backup Platform. Technical support is available online through our web portal, by email or by telephone.

Web Portal Support

Registered customers have access to the latest documents, technical reports, FAQs, software upgrades and online trouble ticket tracking.

Go to Web Support Portal

Email Support

Response for issues reported by email within business hours.
Email: support@asigra.com

Telephone Support

  • Technical support is available by phone Monday through Friday from 4 a.m.  EST to 5 p.m. EST.
  • After-hours support outside normal operating hours can be scheduled on weekdays if needed.
  • On-call support is also available on weekends for Priority 1 tickets.

North American Toll Free

+1-877-736-9901, select option 2 and then option 4

International Toll Number

+1-416-736-8111, select option 2 and then option 4

Follow Us on Social Media

Keep in touch with Asigra through any of the following platforms:

  • LinkedIn
  • Twitter
  • YouTube
  • Facebook
  • Spiceworks


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