General Contact Information
Toll Free: 1-877-736-9901
International Toll: 1-416-736-8111
4711 Yonge St, Suite 10098
North York, ON. Canada M2N 6K8
Please contact Asigra Public Relations at email@example.com
Technical Support for Customers
Asigra’s Technical Support Department is committed to delivering world-class support services to Enterprises and Service Providers implementing Asigra’s Tigris Secure Cloud Backup Platform. Technical support is available online through our web portal, by email or by telephone.
Web Portal Support
Registered customers have access to the latest documents, technical reports, FAQs, software upgrades and online trouble ticket tracking.
Response for issues reported by email within business hours.
- Technical support is available by phone Monday through Friday from 4 a.m. EST to 5 p.m. EST.
- After-hours support outside normal operating hours can be scheduled on weekdays if needed.
- On-call support is also available on weekends for Priority 1 tickets.
North American Toll Free
+1-877-736-9901, select option 2 and then option 4
International Toll Number
+1-416-736-8111, select option 2 and then option 4
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