Case Study: Goetze Dental Partners with Dataedge to Offer Dentists Data Protection Services powered by Asigra
Goetze Dental, a full-service dental supply company wanted to deliver data protection services to their entire client base with increased confidence. Initially, they depended heavily on portable disks for frequent import and export of data for backups and full restores, but needed to find a speedier process in order to provide a faster service to their clients. In addition to ensuring the reliability and manageability of the backup services they offered their dentistry clients, they also needed a solution that increased wallet share and drove monthly recurring revenue. With these goals in mind, Goetze decided to select the secure data protection solution provided by Dataedge and powered by Asigra.
Goetze Dental highlighted the following capabilities as key factors for selecting Dataedge’s solution powered by Asigra:
- Agentless deployment, supporting a wide range of computing systems and platforms
- Simple, centralized backup that eliminates the need for multiple point solutions
- Highly scalable design for on-demand expansion
- Support for both physical and cloud IT environments
- High-performance local and remote backup and recovery
- NIST FIPS 140-2 certified security with 256-bit AES encryption in-flight and at-rest to protect sensitive client data and comply with HIPAA compliance mandates
“The overall backup process is now so much easier yet costs are still very affordable” says Ben Poese, Helpdesk Manager, Goetze Dental. He also mentions implementing this solution has allowed them to “reallocate IT resources that would have been spent on a less efficient platform and focus it on other important projects”.
Strand Diagnostics, a provider of identity confirmation testing services, was dealing with different backup solutions from different third-party providers to address a variety of data protection requirements. This approach was time consuming from a management perspective, so they decided to invest in a seamless comprehensive solution to back up data off site and decided Echopath’s solution powered by Asigra was the right choice for all their stringent encryption requirements for personal medical information.
Strand Diagnostics achieved many business benefits with the Echopath solution powered by Asigra including:
- Confidence to restore data quickly and efficiently
- Peace of mind and reduction of time thinking about data protection issues
- One comprehensive platform to protecting data
- High reliability – backup and restore capabilities have been 100% successful to date
- Simple, centralized backup that eliminates the need for multiple-point solutions
“I have a very subjective measurement for success” says Gay Bush, Facilities Director and Compliance Officer, Strand Diagnostics. She measures success by how much time she spends thinking about problems, and happily claims “I don’t spend much time at all thinking about problems with respect to IT anymore”.
VMworld US 2016 - Booth #966
Date: August 28th - September 1st 2016
Location: Mandalay Bay Hotel & Conventional Center, Las Vegas
We’re Vegas bound! Are you attending VMworld US 2016? If so, be sure to visit Asigra at booth #966 to learn why we are currently the top enterprise backup application.
We’ll be showcasing how you can:
- Save 40-60% with the Asigra Recovery License Model
- Protect all of your data in the data center and beyond with one comprehensive agentless data protection software solution
- Dramatically improve recovery time objectives (RTOs) and recovery point objectives (RPOs) for VMs
- Securely backup Office 365 Exchange Online, SharePoint Online and OneDrive
- Eliminate or significantly reduce backup related IT resources
Spin to Win with Asigra
Test your luck and spin the Asigra wheel for your chance to win cool prizes. We are giving away prizes daily so everyone is a winner.
Book a Private Meeting with Us
Contact us to schedule a meeting and discover why users continue to choose Asigra as the top Enterprise Backup Application two years in a row. Asigra swept all categories in the most recent TechTarget Storage Magazine Quality Awards and received the highest overall ranking of 6.38 out of 8 compared to all the other contenders in this year’s evaluation.
Not Yet Registered for VMworld? Sign up to attend the event here.
We look forward to meeting you in Las Vegas. If you have any questions before the show, please contact us.
We are pleased to announce that Egenera®, a brand new Asigra partner, is launching Xterity™ Essential Backup-as-a-Service (E-BaaS) using Asigra Cloud Backup™ technology.
Egenera is a US-based datacenter company with a global footprint, providing wholesale services to cloud service providers (CSPs). E-BaaS will be the latest addition to Egenera’s lineup of Xterity business continuity cloud services that CSPs can white label and resell to their own customers. Beyond the technology, CSPs also benefit from a complete suite of business management tools, including apps to streamline sales, billing and support.
When Egenera first conceived E-BaaS, there was a gap in their disaster recovery offerings for SMEs. Their existing, fully managed Disaster Recovery as a Service (DRaaS) solution was aimed towards the mid-market and enterprises, who need 24/7 monitoring by Egenera staff.
E-BaaS will come in at a much lower price point, designed for SME end users who have relatively simple backup needs protecting desktops and servers. The service will automatically transfer daily backups to Egenera’s cloud, with a default retention length of 30 days.
Egenera is confident that backup will be an excellent entry-point for CSPs looking to win new cloud services customers. Smaller organizations, particularly those without internal IT departments, are often concerned about their ability to protect data internally. Many are looking to replace legacy backup systems, such as tape.
E-BaaS is designed specifically to help CSPs reach this audience. Once CSPs have earned the trust of their new cloud services customers, they can easily upsell and cross-sell complementary services to increase their monthly recurring revenue (MRR).
Asigra is excited by Egenera’s decision to standardize their solution on our software. We look forward to furthering our partnership with Egenera in the coming years to make enterprise-grade data protection accessible to organizations of all sizes.
David Farajun, CEO and Founder of Asigra has been recognized by The Channel Company in the 2016 CRN list of Top 100 Executives as an innovator. Hand-picked by CRN staff, each honoree is selected and placed into one of four categories as an influential executive, innovator, channel sales leader or disrupter. CRN’s annual list recognizes leaders from the technology industry who have played an integral role in shaping today’s IT channel, whether by driving huge cultural shifts, creating rich new opportunities or forging innovative new routes to success.
As a pioneer in cloud backup, David has been innovating in the managed backup space for over three decades, most recently inventing and delivering to the market the patent pending Recovery License Model. David’s vision has steered the company into delivering a secure comprehensive cloud-based data protection software solution deployed by Fortune 500 companies worldwide, with over 1,000,000 global sites powered by Asigra.
Heartland Business Systems Adopts Asigra Converged Data Protection Appliance for MSPs to Reduce Costs
Heartland Business Systems (HBS), an established IT Services Provider began receiving requests from a growing number of its SMB customers for better protection of their data, with many wanting an automated solution that could free them from having to use tapes for backup. In search for a new solution, HBS had a few requirements including keeping costs low, the ability to install and manage the software at customers’ sites without additional support, and the ability to replicate to a second data center. They were able to meet all these requirements and more with the help of Asigra Cloud Backup.
Learn how a partnership with Asigra helped grow HBS’s backup and data recovery business by 30% per year. HBS’s experience with Asigra is just one of many examples in which we see new partners go-to-market quickly using our solution and profitably grow their investment over time.
“Asigra charged us on stored data, as well as the amount of data recovered. That was key for us in choosing this product”, says Dave Cummings, Data Center Systems Engineer of Heartland Business Systems. He also states he stores less and pays less, so “the Asigra Recovery License Model is a good cost savings”.
Asigra just completed a survey of MSPs, asking them to reveal what they consider to be today’s top revenue opportunities; where they anticipate the greatest revenue growth in coming years; and more.
The results are in! Download our infographic to discover what MSPs have to say about a broad range of topics.
One of the key survey results reveals that cloud backup services have led to increased business revenue opportunities and customer retention for most of the respondents. According to the survey, nearly 90 percent of MSP respondents who offer cloud backup services today are profitable, while 87 percent of those profitable MSPs expect profit margins to grow in 2017. As the cloud backup market continues to expand, even MSPs who are not currently offering cloud backup services have plans to do so within the next 12 months.
These findings confirm what we’ve long believed at Asigra: That cloud backup services offer an excellent opportunity for our partners to increase revenue from both new and existing customers. The survey also indicated which industry segments MSPs expect to fuel new revenue growth in 2017 and beyond: compliance-driven verticals such as healthcare and financials, which face stringent regulatory requirements for data protection and security.
As the first cloud backup software solution to achieve the NIST FIPS 140-2 certification, Asigra Cloud Backup employs state-of-the-art encryption to safeguard customer data at all times, enabling our partners to meet strict compliance requirements and win customers among the most highly regulated industries. The survey results emphasize the importance of comprehensive backup solutions for industry verticals with compliance requirements such as HIPAA and SOX, opening the door for enterprising MSPs who wish to seize opportunities by differentiating themselves in otherwise challenging markets. By positioning secure cloud backup services as a revenue driver, these MSPs can expand their total addressable market and grow monthly recurring revenue.
Want more insights into new revenue opportunities and MSP trends? Download the infographic to discover more results from our recent survey. To learn more about the benefits of becoming an Asigra partner, go to http://www.asigra.com/partnering.
For two years running, Asigra has been named as a High Performer on the G2 Crowd Grid for Backup Software. High Performers earn this distinction by consistently maintaining high customer satisfaction scores based on user reviews submitted to the G2 Crowd website.
We are honored to be included in the Grid, which is a reflection of what our most important constituency, our users, think about the software. In our industry, we often rely on expert opinions from analysts to support buying decisions, but it’s also important to consider what our peers, who rely on the software every day, have to say.
- 88% of users rated Asigra 4 or 5 stars
- 85% of users said they would be “likely to recommend” Asigra to a colleague
- 92% of users believe Asigra is headed in the right direction
For an IT function as critical as data backup and disaster recovery, it’s doubly essential to choose a vendor with well performing software and responsive support. Looking at objective opinions like those on G2 Crowd can help narrow down the data protection solutions you want to further research.
There was a diversity of users who reviewed us, from small businesses to major enterprises who were impressed with the feature set of our software. As a platform-agnostic, agentless backup solution, Asigra can back up data from any source including SaaS applications, virtual, traditional servers, laptops and mobile devices.
Take a look at the latest Summer 2016 Grid for Backup to see where Asigra stands among other well-known names in enterprise backup.
Whether you’re building a data protection strategy from the ground up, or migrating legacy backup to the cloud, don’t hesitate to talk to a recoverability specialist with any questions. You may be surprised to find out how Asigra can help you:
- Reduce costs based on how much you recover each year
- Simplify data backup by protecting all of your sources with a single solution
- Ensure disaster recovery readiness with regular “recoverability drills”
This is part of a series of interviews with Asigra Partners. In this post we’re talking with Chad Whaley from Echopath about his experiences and thoughts surrounding Office 365.
TS: Tell us a little about yourself.
CW: My name is Chad Whaley, and I am the CEO and Co-Founder of Echopath (@EchopathLLC), a managed IT service provider specializing in backup and data recovery. Our team is experienced in implementing and maintaining our Asigra powered solution for organizations of all sizes. We provide more than just data backup and IT services; our clients receive a dedicated service team that is quick to respond to questions and needs in a matter of minutes.
TS: Chad as the trend continues for organizations to adopt SaaS applications in your experience are these companies thinking about data protection for office productivity tools like Office 365?
CW: Our experience in speaking with organizations that have migrated to Office 365 is that data protection is not top of mind. Many people safely assume that when they purchase Office 365, Microsoft will be there to protect their data. A lot of people I’ve talked to choose not to pay for backup services because they don’t believe it’s worth the cost, again, with the assumption that Microsoft will be there for them and provide enough for their needs. What I see is a constant battle between what data people should protect and at what cost they want to protect it at.
Unfortunately, a lot of people don’t think about backup until after they’ve migrated to Office 365. We are working with three large corporations right now where protecting Office 365 data isn’t a budgeted item because it’s just not top of mind for them and it was not a budget consideration as part of the move to Office 365.
TS: Are there any pitfalls for organizations that rely on Microsoft to back up their Office 365 data?
CW: The data protection service provided by Microsoft is not reliable at all because their backup policies cannot guarantee a complete and speedy restore of lost data. There are also other data protection limitations. In a situation where a rogue employee (who was fired or left the company) decides to delete all their emails before leaving, you only have 30-45 days to view them, after those 30-45 days, the emails are gone forever and you can’t refer back to them. This limited time frame for restoring lost data is one of the main reasons why people shouldn’t be relying on data protection from Microsoft alone.
TS: Chad, in your opinion, why do organizations treat their data born in the cloud different than they treated their on-prem data? Why is the data in Office 365 any less important?
CW: Great question. My team and I have spoken to a number of organizations and our experience is organizations were always thinking about the catastrophic loss that might happen such as a natural disaster, fire, flood, earthquake that would have a direct and immediate impact to their office building or data center housing their servers hosting Exchange, SharePoint, file systems, etc.
Now that the data is offsite in Office 365, they think of data protection as more of a utility, not a necessity. Most organizations think Microsoft has their back (up) covered. However, for publicly traded companies and others that need to meet compliance mandates, they should be thinking about the custody of the data and is Microsoft providing me with the data retention policies required to meet those mandates.
However, companies need to keep in mind that they need to consider that data loss events still occur, they just take a different form such as Crytolocker and other ransomware viruses. Files synced to Office 365 can still be infected by these viruses just like other data sources.
TS: So, would you say that most organizations are contacting you to discuss data protection of Office 365 after a data loss event?
CW: Yes, in some cases, they contact us because they realize an email they needed to act as evidence in a legal dispute is permanently deleted and that’s when they realize they need to implement a backup solution for their Office 365 Exchange Online. In some cases, it is not a data loss event that made them engage with us, but rather they realize that they need help managing their overall email system from deploying new mailboxes, setting up new mailboxes, implementing and managing the backups on a daily basis, etc.
Especially for organizations that deal with a transient workforce like retail, manufacturing, healthcare, these organizations are constantly creating new mailboxes and then need to figure out how to handle the mailbox when the employee leaves the organization – do they just shut it off or point it to someone else’s mailbox. People that approach us need help managing the churn of employees, archiving data, managing data as time goes on and managing the eDiscovery of emails.
TS: Chad, for organizations that want to implement a data protection solution for Office 365 what are the top five things they should consider?
CW: First, I would advise all backup administrators to look for a vendor that can provide data protection for the full Office 365 suite – Exchange Online, SharePoint Online and OneDrive- even if it’s not part of the initial deployment. Organizations should always being thinking about future proofing.
Second, don’t be fooled by the pretty user interface. IT Professionals should make sure they know what is happening behind the UI – how is the data being transmitted and where is their data being stored. This is very important.
Third, it is important to know how quickly data can be restored and exactly what services the Service Provider will provide. Make sure you know the specific actions, tasks and responsibilities of the Service Provider. Although some solutions are what we call “fire-and-forget”, you should always have a qualified IT professional managing it for you.
Fourth, Microsoft is constantly changing the behavior of Office 365, so there needs to be someone responsible for managing and monitoring your data and the backups to ensure all of the backup sets and schedules are running as required. I would recommend not putting all your eggs in one basket by making sure your backup vendor isn’t storing data in the same cloud service as the SaaS application you are protecting. Make sure you look at the additional utilities and features that can help you manage Office 365 data and have a data protection strategy in place to ensure that you don’t let data loss take your company down.
Lastly, determining an action plan for handling employees that leave and preserving the emails that carry critical company information can be a very important step that many organizations fail to implement. You don’t want to be put in a situation where you discover that the email you are looking for is gone forever! Based on experience, we have seen that it is a good habit to be backing up certain emails more frequently than others to maintain employee records and paper trails.
TS: Chad, thanks for your time today and your insights relating to Office 365 data protection.
CW: Always great speaking with you Tracy.
If you have experienced an Office 365 data loss event or need data protection for Office 365, and want to know more about how Echopath can help your organization develop a data protection strategy, go to www.echopath.com or contact Chad at firstname.lastname@example.org.
Highstreet IT Solutions, an IT outsourcing company was looking to expand into managed services with a new Cloud Division. In order to provide effective and dependable private cloud IT solutions, they required a cloud backup and recovery platform both flexible and powerful enough to protect any data source for their diverse number of clients across a wide range of industries. Through a six-month evaluation process, Highstreet decided to select Asigra Cloud Backup based on the value and features available.
Highstreet’s reasoning behind choosing the Asigra platform include:
- Efficiency benefits with de-duplication and advanced compression techniques
- Agentless platform making it simpler to efficiently protect operating systems and applications
- Licensing structure that covered all data sources, eliminating any per-node licensing or costly additional point solutions
- Capability to provide military grade security in a multi-tenant environment
- Attentive customer support - issues resolved in a timely manner
“In terms of Marketing, Asigra has the best partner portal” says Dolores Wellisch, Executive Director of Marketing, Highstreet IT Solutions. She adds that the turnkey marketing campaigns provided have helped “to further [their] relationships”.