Industry First Data Recovery Report
Asigra Web-Based Management Console
Asigra Cloud License Server
Endpoint Device Backup and Recovery
Backup for Microsoft Office 365
VM Data Protection and Replication
Create a New Revenue Stream with Cloud Backup
Ready for Takeoff: How to Design a Cloud Backup Service that Soars
Introducing Recovery License Model
Licensing – The Next Great Disruptor to the Data Protection Status Quo
Asigra End-User Training Overview
Asigra Installation and Configuration Services
Losing business critical data can cost companies millions of dollars and force some companies to go out of business, which is why having a solid disaster recovery plan in place is critical to your business. IT decision makers are left with a complex quandary: do you create your own in house solutions or to go with a DRaaS solution? In this blog we will help to simplify this decision by going through some of the differences as well as the pros and cons of both options.
Traditional DR is when a company owns and operates their own disaster recovery strategy. This typically involves:
Both of these come with a number of best practices that will have to be followed by their IT team, however, organizations normally lean more towards a more traditional DR approach because they do not feel comfortable with having their data stored externally. Key problems with the traditional approach is the fact that it hinders RTOs and RPOs, involves hidden costs which accrue quickly and is a very timely process.
Disaster Recovery as a Service (DRaaS) is a cloud-based offering that replicates and hosts your applications and business critical data to Virtual Machines (VMs). Your third-party vendor creates snapshots/instances of your data either on timed or scheduled intervals and then stores this information on a cloud, which can then be loaded back on to your machine in the event of a disaster (i.e. file deletion, malicious ransomware attacks, etc.). As long as there are no major network issues as a result of your disaster, you can recover your data fairly quickly to minimize down time. DRaaS also offers substantial cost savings organizations don’t have to invest in the infrastructure or resources required to manage their backup solutions.
The key take away is that your company makes the right decision that fits your specific business needs. Ready to learn more about how cloud backup helps IT professionals proactively protect themselves from unforeseen disasters?
This is part two of five in a series on Ransomware that will discuss Canadian trends, why Canadian organizations are so susceptible to attacks and why your strategy needs to change to adapt to the ever-changing world of ransomware.
A recent Osterman report cited in IT world Canada found that 51 per cent of Canadians feel “fairly confident” in their ability to stop ransomware. However, this may be a false sense of security as 72 per cent of Canadian companies suffered a security attack within the last 12 months. So this raises the question: are Canadian companies really prepared for ransomware? The simple answer to this question is no…however the reasons behind that answer appear to be more complex.
Although we’re neighbours, Canadian and American companies are not as similar in the way that they are targeted by malicious attacks as they are in other situations. As a matter of fact, if you were to do a comparison, Canadians are actually the outliers to the typical ways other regions are attacked by ransomware and cybercriminals.
So what makes Canadian companies such a good target for malicious attacks? Canadian businesses are 75 per cent more likely to pay a ransom than other regions. The most recent example was shown in late 2016 from the University of Calgary which paid $20,000 in bitcoin currency after some of their systems were attacked. So whether Canadian companies are either more wary about breaking news reports citing that they’ve fallen victim to ransomware, or Canadian companies do not have the necessary backup solutions in place in order to avoid paying these ransoms, Canadian organizations are just as susceptible to malicious attacks just like any other global organization. While these two issues are not mutually exclusive, solving the latter of these issues is an easy way to fix the former.
The key to Canadian businesses fighting ransomware is better educating themselves on the causes of these attacks. While typical international findings citing email being the number one cause of ransomware vulnerability, Canada debunks these findings as business applications are the most common vector for spreading ransomware throughout an organization.
In 2017, make sure that your company is prepared to fight off malicious attacks from Ransomware. To learn more about how you can prepare your company against ransomware, take a look at our previous blog to find out three reasons why your IT strategy needs to change in order to better adapt to ransomware.
This is part one of five in a series on Ransomware that will discuss what ransomware is, key trends, types of malware, how to prevent attacks and how to safeguard your business critical data.
Ransomware is a type of malware that encrypts a single user or company’s files, data and information. Most commonly found in email, social networks and infected websites, it takes one click or download to encrypt business critical data. To be able to access your files again, the cyber criminals’ entice you to pay the ransom to not only decrypt the data but to also regain access into your files.
It takes one person, or a single workstation to cause havoc to your network. Cyber criminals study your general browsing habits: they will examine your social networks and other pieces of information to learn details about you to make their phishing emails (an email that is designed to look like it comes from a trusted source) more believable. For example: emails coming from trusted financial institutions encouraging you to update personal information (this information has to be updated in telephone or in writing) are a popular scam. By either clicking on a link in an email, or visiting a website containing malicious code, ransomware can travel across your networks and encrypt both mapped and unmapped files which brings all business operations to a stand-still. Once the scam artists have successfully encrypted all of your files, they will then provide you with details on how to regain access to your files (normally in the form of bitcoin currency). Average ransoms are $679 US dollars.
Should you ever pay the hackers – Never. A recent study conducted with over 150 IT professionals showed that only five per cent paid the ransom. Reasons being:
Therefore, the only way to prevent attacks is by having a comprehensive and reliable backup and recovery solution in place. There are millions of ransomware threats being developed every day. Rather than trying to find solutions that will combat ransomware, have a rigorous data protection plan in place – one that includes regular back up of all files (whether they be stored in the cloud or with traditional backup). Therefore if you were to ever be hit by ransomware, regular backup means easy recovery, faster RTO’s and RPO’s and business continuity.
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This is part of a series of interviews with Asigra Partners. In this post we’re talking with Nikolaos Prapas, Data and Recovery Solutions Engineer at TAS France who shares the importance of having a sound disaster recovery plan/DRaaS solution, trends in the European market related to backup and recovery, his opinion on ransomware best practices and the best way to prevent malicious attacks.
NP: TAS France is the French subsidiary of TAS Group, a European Fintech software company focused on state of the art services for digital payments and online financial transactions. As part of our core business strategy, we host and house services for TAS Group, deliver SaaS solutions to our clients and also act as a cloud and managed service provider for corporate companies who are looking to outsource IT services. We also run several data centers and hosted infrastructures mainly in France and Italy.
NP: Our clients approach us with questions about security, sustainability, economy and how our data centers can help facilitate their Business Recovery Plan (BRP).
NP: When companies are looking for a managed service provider they should choose a provider that:
NP: DRaaS services are core to our business and we’ve been running this service since the inception of TAS France. After exploring and implementing a lot of solutions, we chose Asigra’s DRaaS solutions as we wanted to be able to provide stable and robust solutions for not only our own infrastructure, but for our customers’ infrastructure and technology if a disaster were ever to occur.
NP: In general, data centers are the hubs of digital transformation. These centers provide many amenities for organizations to manage the challenges of maintaining their IT infrastructure including physical security, a footprint for their servers and power supply with venting and air conditioning in an off-site location to mitigate risks from natural disasters.
NP: Not really. The issue with sovereignty is not really related to data centers, but more related to how different countries approach data privacy. For example, the US is very different than Europe in how we manage digital identities. On a more granular level, France may have a different digital identity than Europe in general, which is why we store all of our French data locally, as there may be some instances where our privacy laws are different (i.e. we are certified PCI DSS, which may or may not be applicable in other parts of the globe).
NP: An organization does not necessarily have to invest in all three anti-malware services, however the option best suited for organizations is to choose an MSP that offers cloud backup, one that is able to handle cyber-attacks, penetration, malware and virus risks through a sound and robust backup and recovery solution. These solutions that MSP’s offer should be able to identify and mitigate risk, stop attacks and build resiliency plans if a client was ever hit with a ransomware attack. Backup is the best final line of defense against an intrusion, especially when it comes to recovering business critical data.
NP: Being too confident or presumptuous. Some MSPs tend to forget that maintaining others’ data centers is a permanent endeavor, which requires quality management, vigilance and an understanding of their customers’ expectations. A successful MSP should be curious and ask questions to make appropriate recommendations based on proven, enterprise-grade solutions, as opposed to building, running and operating fragile home-based or non-trusted solutions.
NP: My advice to companies is to consider data protection as a global policy and choose providers that have a combination of comprehensive solutions and solid experience in implementing data security solutions.
Click here to see the full scope of services offered by TAS France.
2016 was a very interesting time in the world of IT. Ransomware and malicious attacks became prevalent, BYOD became more popular, Office 365 and SaaS applications proliferated the marketplace and cloud backup solutions became the preferred choice for many IT professionals. 2016 is over, but it completely changed the IT landscape in terms of the way business and operations are conducted, the way employees work; but also shows that the world of data backup and recovery are constantly changing.
Change is constant in the market which means your data protection strategy should also be evolving. In today’s economy, IT leaders often have budgetary restrictions which means companies need to do and accomplish more with less money, while maintaining the highest quality of service that their customer base expects.
Therefore, as IT leaders look to add more infrastructure to their portfolio, be sure to evaluate your current strategy to see if you should either look for fewer solutions with more capabilities or a single comprehensive solution that covers the full scope of data protection and recovery needs (including SaaS, DRaaS, VM’s and hardware protection).
Discover how Asigra’s comprehensive and agentless solution can cover all your needs.
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Asigra is pleased to announce the addition of CloudRecover to our growing roster of global partners.
For more than 10 years, CloudRecover has helped businesses across the South Pacific manage their data solutions. As a Cloud Managed Service, they protect over nine petabytes of data and were looking for a robust solution to protect a myriad of servers with high-performance architecture.
Organizations that are searching for flexibility, fast access to data and scalable backup and recovery solutions across multiple devices now have access to CloudRecover’s managed service powered by Asigra. This new partnership with Asigra adds more value to their clients who are looking for a more comprehensive reliable backup and recovery solution, as our solutions are flexible, easily scalable and accessible and can securely backup and recover data across the entire organization.
“Our Mission is to provide the best data solutions to store, manage and protect our customer information allowing them to work more efficiently and successfully,” says CEO, Mac Thompson.
Complementing the existing portfolio of cloud managed solutions below are ten reasons CloudRecover selected Asigra Cloud Backup:
With Asigra Cloud Backup, CloudRecover is able to expand their addressable market, and increase capabilities to meet clients’ data protection needs for all data sources with a single data protection solution that features a central administrative dashboard with real time view of all backup schedules.
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Before cloud backup was an industry buzzword, CEO and Founder David Farajun knew that there was a need for agentless architecture after losing all of his files and data. It started with a prototype and a goal – how to create a robust agentless multi-site backup and recovery managed service platform to sell to Service Providers globally? 30 years later, Asigra has released several ground-breaking technologies that are now the cornerstones of business continuity and disaster recovery strategies for enterprises worldwide. Whether our partners are looking for solutions that offer multi-tenancy, security, tiered recovery, continuous data protection (CDP) or de-duplication, Asigra has pioneered advancements as a cloud backup service that results in better business outcomes.
After 30 years of successful partnerships, some of our partners share how our products and solutions have benefited their clients and some of their most memorable moments:
Curious to see what else we’ve accomplished over the past 30 years? Click here to see a timeline of our achievements.
How much data does your organization recover annually? It’s probably less than you think. The new Data Protection Trends: Validating Recovery report conducted by Asigra debunks the notion that organizations recover 100 per cent of their data – even when given the option to restore larger amounts. In a study conducted by Enterprise Strategy Group in 2013 with over 500 financial and IT decision makers, 52 per cent of respondents surveyed said that a recovery based pricing model would be more fair than a capacity based pricing model. So then, why do most organizations pay for 100 per cent recovery when in reality they’re recovering much less?
As enterprises look for better ways to recover their data, reduce downtime and prevent malicious attacks against their data, this report provides valuable insights for Managed Service Providers, IT Professionals and financial decision makers that will help enterprises on their search to find appropriate cloud backup and recovery solutions. Conducted over a 30-month period, the study compiled insights of data recovery practices from over 1,000 organizations in over 134 countries across eight vertical markets. Download the full report and garner insights on:
With the average total cost of data breaches steadily increasing every year (from $3.79 million to $4 million in one year)1, this timely report will allow companies, MSPs and enterprises to not only make smart choices about their data protection and recovery solutions, but to also guide them in their decision on how to appropriately distribute IT budgets to help them with their high-level business strategy.
Download the report today and receive the insights you need to maximize operational efficiency, increase profitability and learn about valuable data recovery services.
1. 2016 Cost of Data Breach Study: Global Analysis conducted by IBM
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Remote offices, branch offices (ROBO), small offices, and home offices (SOHO) have become ever more dominant characteristics of business organizations. SOHOs have grown rapidly, as more organizations permit their employees to work from home. Government organizations have not been immune to this trend , as they have become more geographically dispersed than ever before. Mobile dispersed work forces frequently means dispersed data assets. These are data assets having tremendous value with potentially dire consequences if lost or compromised. They have to be protected. They have to be easily recoverable in the event of a disaster, outage, malware, theft, or accident. IT professionals will typically say that’s common sense.
Regrettably, Voltaire was correct in his assertion that common sense is not so common. There are two crucial responsibilities here. The first is to protect the applications and their data. The second is more difficult in making both easily recoverable. Data protection and recovery processes for data centers are well known with decades of experience. Professionals utilize that which they know best and therefore apply these data protection and recovery procedures to ROBOs and SOHOs. Applying those processes to ROBO and SOHO is the root of way too frequent “gotchas”. There are several reasons why.
The common workarounds to many of these problems mostly come up short or fail out right. They depend too much on ignoring normal human behavior. Here are some of the most pernicious examples:
What then are the best practices to protect and recover data in ROBOs and SOHOs? It starts with recognizing that ROBO requirements are different from the data center. It requires a thorough data threat analysis. But most importantly, there should be a reliable, repeatable, simple process for recoveries with minimal to no local expertise in the ROBO.
Beginning with the remote servers, it is essential to start with the essentials. Determine the required recovery point objectives (RPO) or how much data loss can be tolerated for each PM and VM workload. Then determine the recovery time objectives (RTO) or how long it will take to recover and be up and running in production again for each PM and VM workload. RPOs and RTOs often determine the methodology required to both protect and recover data. For example, if some of the VMs require a RPO and RTO at zero or near zero then some form of VM replication will likely be required. Low RTOs require local oriented recoveries, VM mounting, or VM turn-up. The key to ROBO recoveries is simplicity. One-pass recoveries. No expertise required at the ROBO. Or all recoveries managed by the data center or a managed service provider.
The bigger protection and recovery problems are the endpoints that have become the staple of ROBOs and SOHOs. As previously discussed, endpoints are mobile. Endpoint protection and recoveries have to be both self-contained as well as centralized to an internal data center, third party data center typically managed by a managed service provider (MDP). Those endpoints typically require relatively low RPOs and RTOs. That requires relatively frequent automated backups of changed blocks, which utilize minimum endpoint resources to the internal drive and a copy of those backups to the data center or cloud based MSP. The internal drive for fast local recoveries of files and centrally for bigger recoveries when a disaster occurs such as a Ransomware attack.
But protection for mobile endpoints has to go further. It has to protect against lost or stolen endpoints. That requires geo-location of the endpoints and remote wipe. The geo-locate is to find lost units. The remote wipe is to remove any or all of the valuable data to prevent it from being used, leveraged for other nefarious purposes, or sold from stolen or unrecoverable units. That issue is specific to laptops and combo units. It is less so for tablets and smartphones, which tend to have those capabilities built-in.
Asigra delivers complete ROBO and SOHO data protection and recoveries required today via its software and hundreds of managed service providers.; For more information go to: http://www.asigra.com/enterprise or check out how we help the makers of Absolut Vodka (Pernod Ricard case study) protect their data across 42 territories with a centralized data protection strategy. That strategy empowers them to perform recoveries of individual files, databases, and emails easily, quickly, and reliably.
This is part of a series of interviews with Asigra Partners. In this post we’re talking with Brent Reichow, Principal at BlueShift Data Protection about misconceptions with IaaS and SaaS and data protection, trends in the Asian-Pacific market related to backup and recovery, his experiences with ransomware and what organizations can do to prevent attacks.
BR: Services like Azure and AWS will continuously grow their cloud computing services and solutions to keep up with the demands of the marketplace. Something organizations need to keep in mind is that these are not backup providers and offer little to no solutions when it comes to backing up and recovering data.
BR: Whether you make the choice to use AWS, Google Apps, Salesforce.com remember that none of these services offer a robust backup, recovery or protection plan for user data. Remember, you’ve outsourced a service, not a data management tool, so it’s important to know that your information will not be protected when considering these services.
BR: There are a couple of trends that we are tracking and seeing more traction with recently:
BR: Users/employees are the weakest chain in the link – this is typically where most of the mistakes will happen (i.e. clicking on a link in an email). We advise managers to:
BR: There have been three instances where our clients have been hit by ransomware. This specific client was in the healthcare industry, namely in the medical device manufacturing field. On October 6, 2016, we received the call that they were not able to access files in the network. We were able to decipher that the virus was Zepto, because all affected files were renamed with the .zepto extension. We were also able to pinpoint the encryption to a specific laptop within the network where a user opened an email attachment which affected our client’s D: drive…over 300 people and over 20,000 files (approximately 20 per cent of total data). We were able to help to recover the data using our data protection solution powered by Asigra to restore the files that were affected back to their original location and we also disconnected the host workstation so the virus didn’t spread to any more machines. Although the recovery time was fairly quick, the system was down for a few hours because our client wanted us fully educate their IT staff about the ramifications of ransomware and help them implement a new policy on how ransomware can be avoided.
If you would like to read the full investigation, click here to read or if you would like to see a video on how ransomware can encrypt your data: click here.
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