Toll Free: 1-877-736-9901

Tel: 416-736-8111

Fax: 416-736-7120


Mailing Address

79 Brisbane Road, Toronto, ON M3J 2K3


Technical Support for Existing Customers

Asigra’s Technical Support Department is committed to delivering world-class support services to Enterprises and Service Providers implementing Asigra Cloud Backup™. Technical support is available online, via email or telephone.

Web portal support icon

Web Portal Support

Registered customers have access to the latest documents, technical reports, FAQs, software upgrades and online trouble ticket tracking

Telephone support icon

Telephone Support

Available Monday through Friday 9AM EST to 5PM EST or 24 hours a day/7 days a week if a support contract has been purchased.

North American Toll Free:
+1-877-736-9901, press 2 and then 4

International Toll Number:
+1-416-736-8111, press 2 and then 4

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Email Support

Response for issues reported by email within business hours.