Troubleshooting yourself in the foot?

Asigra's Technical Services is committed to delivering world-class support services to enterprises and service providers implementing the Asigra Cloud Backup™ and Recovery Software Solution.

Asigra offers a variety of support and service options and programs to ensure complete customer satisfaction.

Technical Support

Technical support is available online, via email or telephone.

  • Web Portal Support: Registered customers have access to the latest documents, technical reports, FAQs, software upgrades and online trouble ticket tracking
  • Email Support: Response for issues reported by email within business hours.
  • Telephone Support: Available Monday through Friday 9AM EST to 5PM EST. 416-736-8111

Professional Services

The Asigra professional services team provides valuable expertise throughout implementation of Asigra software for Enterprises and for Service Providers. Asigra's consulting professionals bring in-depth product knowledge and implementation experience to every backup/recovery project.

Interoperability Testing and Certification

Asigra's extensive Interoperability Lab is available to assist partners and clients who are interested in certifying equipment compatibility.

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