Data Recovery in Action: 1,200 Lost Files Saved in Less Than a Minute

May 2013

Data Recovery in Action: 1,200 Lost Files Saved in Less Than a Minute


This is a guest post from Kevin Gibson, Marketing Specialist at TDV Cloud:

Highway at nightA number of years ago, I worked at a long-since-defunct application service provider whose president lived and breathed the motto, "Eat your own dog food."

So, we lived and died by the products we developed, for better and worse. (Did I mention it has long been defunct?)

Fast forward to the present, and I work for TDV Cloud, a managed service provider for Asigra. We've dined at the table, using Asigra for our backup and recovery solution, and we've tested the cloud-based backup product successfully many times. Our customers seem to believe in it as well, so it isn't as though we ever had any worries about how effective it is.

But in the midst of some network repairs after a power surge recently, one of our employees inadvertently deleted 1,200 personal files from his virtual desktop.

Yes: 1,200.

Many of these files were critical to his role, although luckily they did not affect customer data in any way. Still, those files were gone; the employee then realized what he'd done, and I'm sure some mild panic set in. (We won't name this particular employee, to spare him any undue public humiliation.)

When Kenny Tichenor, our IT guru, came into work that morning, the employee sprang the data disaster on him. Kenny calmly logged into the Asigra software and went to work. A very, very short time later, all the files were restored.

"It took 38 seconds to restore them all," Tichenor said.

"Oops," said the anonymous employee in question. "Thanks, Kenny."

That's right: 1,200 lost files recovered in just 38 seconds with Asigra. You ever try doing that with data tape? Heck, you couldn't download them from a public cloud in that amount of time either. What a great object lesson for anyone who has doubts about cloud-based backup and data recovery solutions.

It's also a classic case of eating one's own dog food. Given the alternative, it tasted pretty darn good.

Kevin Gibson

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