Troubleshooting yourself in the foot?
Asigra's Client Services is committed to delivering world-class support services to enterprises and service providers implementing the Asigra Hybrid Cloud Backup™ and Recovery Software Solution.
Asigra offers a variety of support and service options and programs to ensure complete customer satisfaction.
Technical SupportTechnical support is available online, via email or telephone.
- Email Support: Response for issues reported by email within business hours. email@example.com
- Telephone Support: Available Monday through Friday 9AM EST to 5PM EST. 416-736-8111
- Web Portal Support: Registered customers have access to the latest documents, technical reports, FAQs, software upgrades and online trouble ticket tracking websupport.asigra.com.
Professional ServicesThe Asigra professional services team provides valuable expertise throughout implementation of Asigra software for Enterprises and for Service Providers. Asigra's consulting professionals bring in-depth product knowledge and implementation experience to every backup/recovery project.
Interoperability Testing and CertificationAsigra's extensive Interoperability Lab is available to assist partners and clients who are interested in certifying equipment compatibility.