Tracy Staniland's blog

Nov 2016
2

Asigra Expands Leadership Team with Executive Appointments

 

As the maker of award-winning enterprise cloud backup software that provides global organizations with secure, reliable, manageable and affordable data protection we have expanded our leadership team to better serve our global customers. Our focus on fulfilling the needs of our customers internationally, continuing to deliver high-quality, innovative products to the market, supporting expansion into Enterprise market segments, and accelerating growth, underscores the recent appointment of four industry veterans:

  • Mike Andreola, Vice President, Global Sales is focused on expanding the Asigra Global Partner ecosystem and driving forward new business opportunities. He brings more than 25 years of experience leading sales organizations in the telecommunications industry, Enterprise, Carrier and Channel Partner markets. Prior to joining Asigra, Mike was the Vice President of Enterprise Sales at Atria Networks where he was responsible for the acquisition of new customers and growing the company revenue.
  • Al Olivier, Vice President, Engineering oversees the engineering, quality assurance, IT, UX design and product management teams responsible for all product development and operational initiatives in support of strengthening our enterprise data protection solution. Al has extensive experience in leading software development, quality assurance, IT and program operations roles with a passion in driving and shaping intelligent enterprise data solutions. Prior to joining Asigra, Al was the VP IT Operations at SHOP.CA where he led a high performing team of IT professionals to drive growth at one of Canada’s largest e-commerce marketplaces.
  • Andrew Bacon, Director, Global Customer Care is responsible for leading the Global Customer Care team, including the day to day operations of technical support, professional services and product training programs. He leads a team of proficient technical specialists who are focused on fostering customer satisfaction and advocacy through the first-rate delivery of high value support and services. With more than 15 years dedicated to leading technical support and services teams, Andrew is an accomplished leader in the areas of customer care and customer experience. Prior to joining Asigra, Andrew held several management and professional roles at VMware and IBM.
  • Vince Paladino, Vice President, People & Culture is responsible for talent management and implementing employee engagement programs that support the company’s growth and dedication to the data protection marketplace. As a senior HR leader with a background in information technology, financial services and telecommunications, Vince has a keen ability to build and maintain solid business partnerships, and has made HR a valuable resource and contributor to the organization's success. Prior to joining Asigra Vince held several HR management and leadership roles at State Farm, Bell Canada and Quindell.

The team is focused on continuing the great work already underway to accelerate our global growth plans through strong product, partners and customer solutions.

For more information on the team’s background visit www.asigra.com/aboutus/leadership or for details on our award-winning data protection solution, go to www.asigra.com/enterprise. Have questions? Contact us at customerservice@asigra.com or 416-736-8111 ext. 1453.

Spice IT Email Post
Jul 2016
13

SaaS Applications Change the Rules of Traditional Data Protection

 

Chad Whaley Headshot

This is part of a series of interviews with Asigra Partners. In this post we’re talking with Chad Whaley from Echopath about his experiences and thoughts surrounding Office 365.

TS: Tell us a little about yourself.

CW: My name is Chad Whaley, and I am the CEO and Co-Founder of Echopath (@EchopathLLC), a managed IT service provider specializing in backup and data recovery. Our team is experienced in implementing and maintaining our Asigra powered solution for organizations of all sizes. We provide more than just data backup and IT services; our clients receive a dedicated service team that is quick to respond to questions and needs in a matter of minutes.

TS: Chad as the trend continues for organizations to adopt SaaS applications in your experience are these companies thinking about data protection for office productivity tools like Office 365?

CW: Our experience in speaking with organizations that have migrated to Office 365 is that data protection is not top of mind.  Many people safely assume that when they purchase Office 365, Microsoft will be there to protect their data. A lot of people I’ve talked to choose not to pay for backup services because they don’t believe it’s worth the cost, again, with the assumption that Microsoft will be there for them and provide enough for their needs. What I see is a constant battle between what data people should protect and at what cost they want to protect it at.

Unfortunately, a lot of people don’t think about backup until after they’ve migrated to Office 365. We are working with three large corporations right now where protecting Office 365 data isn’t a budgeted item because it’s just not top of mind for them and it was not a budget consideration as part of the move to Office 365.

TS: Are there any pitfalls for organizations that rely on Microsoft to back up their Office 365 data?

CW: The data protection service provided by Microsoft is not reliable at all because their backup policies cannot guarantee a complete and speedy restore of lost data. There are also other data protection limitations. In a situation where a rogue employee (who was fired or left the company) decides to delete all their emails before leaving, you only have 30-45 days to view them, after those 30-45 days, the emails are gone forever and you can’t refer back to them. This limited time frame for restoring lost data is one of the main reasons why people shouldn’t be relying on data protection from Microsoft alone.

TS: Chad, in your opinion, why do organizations treat their data born in the cloud different than they treated their on-prem data? Why is the data in Office 365 any less important?

CW: Great question. My team and I have spoken to a number of organizations and our experience is organizations were always thinking about the catastrophic loss that might happen such as a natural disaster, fire, flood, earthquake that would have a direct and immediate impact to their office building or data center housing their servers hosting Exchange, SharePoint, file systems, etc.

Now that the data is offsite in Office 365, they think of data protection as more of a utility, not a necessity.  Most organizations think Microsoft has their back (up) covered. However, for publicly traded companies and others that need to meet compliance mandates, they should be thinking about the custody of the data and is Microsoft providing me with the data retention policies required to meet those mandates.

However, companies need to keep in mind that they need to consider that data loss events still occur, they just take a different form such as Crytolocker and other ransomware viruses.  Files synced to Office 365 can still be infected by these viruses just like other data sources.

TS: So, would you say that most organizations are contacting you to discuss data protection of Office 365 after a data loss event?

CW: Yes, in some cases, they contact us because they realize an email they needed to act as evidence in a legal dispute is permanently deleted and that’s when they realize they need to implement a backup solution for their Office 365 Exchange Online. In some cases, it is not a data loss event that made them engage with us, but rather they realize that they need help managing their overall email system from deploying new mailboxes, setting up new mailboxes, implementing and managing the backups on a daily basis, etc.

Especially for organizations that deal with a transient workforce like retail, manufacturing, healthcare, these organizations are constantly creating new mailboxes and then need to figure out how to handle the mailbox when the employee leaves the organization – do they just shut it off or point it to someone else’s mailbox.  People that approach us need help managing the churn of employees, archiving data, managing data as time goes on and managing the eDiscovery of emails.

TS: Chad, for organizations that want to implement a data protection solution for Office 365 what are the top five  things they should consider?

CW: First, I would advise all backup administrators to look for a vendor that can provide data protection for the full Office 365 suite – Exchange Online, SharePoint Online and OneDrive- even if it’s not part of the initial deployment. Organizations should always being thinking about future proofing.

Second, don’t be fooled by the pretty user interface. IT Professionals should make sure they know what is happening behind the UI – how is the data being transmitted and where is their data being stored.  This is very important.

Third, it is important to know how quickly data can be restored and exactly what services the Service Provider will provide.  Make sure you know the specific actions, tasks and responsibilities of the Service Provider.  Although some solutions are what we call “fire-and-forget”, you should always have a qualified IT professional managing it for you.

Fourth, Microsoft is constantly changing the behavior of Office 365, so there needs to be someone responsible for managing and monitoring your data and the backups to ensure all of the backup sets and schedules are running as required.  I would recommend not putting all your eggs in one basket by making sure your backup vendor isn’t storing data in the same cloud service as the SaaS application you are protecting. Make sure you look at the additional utilities and features that can help you manage Office 365 data and have a data protection strategy in place to ensure that you don’t let data loss take your company down.

Lastly, determining an action plan for handling employees that leave and preserving the emails that carry critical company information can be a very important step that many organizations fail to implement. You don’t want to be put in a situation where you discover that the email you are looking for is gone forever! Based on experience, we have seen that it is a good habit to be backing up certain emails more frequently than others to maintain employee records and paper trails.

TS: Chad, thanks for your time today and your insights relating to Office 365 data protection.

CW: Always great speaking with you Tracy.

If you have experienced an Office 365 data loss event or need data protection for Office 365, and want to know more about how Echopath can help your organization develop a data protection strategy, go to www.echopath.com or contact Chad at info@echopath.com.

Spice IT Email Post
Jun 2016
1

AssureStor Restores Files Held Ransom by Locky in 7 Minutes with Asigra

 

This is part of a series of interviews with Asigra Partners. In this post we're talking with Jason Reid from AssureStor about Cloud Backup Services.

Jason Reid

TS: Tell us a little about yourself.

Jason: My name is Jason Reid, and I am the founder and Managing Director of AssureStor (@AssureStor). We are a UK-based company who specialize in cloud backup and disaster recovery. We provide our services via a dedicated partner channel, and also directly to various organizations in the UK and further afield.

As a techie and self-certified ‘geek,’ one of my primary focuses is on delivering the best technology available. Our partnerships with Asigra and Zerto allow us to do just that and more.

As well as a passion for technology, I have a strong focus on customer service: for AssureStor it is one of the key areas that differentiate us from other providers. Delivering 100 percent customer satisfaction is no easy task, but AssureStor achieves this with the support of technology from the likes of Asigra that does exactly what it says it will.

TS: Jason, it took only seven minutes for you to recover 35,000 files that were affected by Locky. Tell us about the recovery process.

JR: Sure. We have a public sector customer, responsible for social housing in the UK, who was recently affected by one of the latest ransomware viruses called Locky. The virus crawled their core file server and a critical application server, encrypting over 35,000 files out of almost a million files. Using Asigra Cloud Backup, we were able to identify the encrypted files and restore all affected files within seven minutes and 29 seconds.

The initial infection took place around 38 hours prior to the customer contacting us. Fortunately for us, our cloud backup service is powered by Asigra, which provides us with the flexibility and ability to identify the specific files affected, which enabled us to perform such a quick recovery.

TS: If you could not restore the specific files affected, how long would it have taken to restore the files?

JR: Too long! The call came in from the customer who needed urgent access to a file, only to discover that their system had been infected. Unfortunately, in many cases when a system is infected the safest thing to do is restore it from a point prior to the infection. As one server had over 1TB of data this would have taken hours if we had to restore the whole system. And to compound the issue, this process would have reverted all files back to their state at the time of the backup, as well as causing the whole organization to lose access to the file server whilst we carried out the restore.

Thankfully we did not need to undertake such an invasive process. The way Locky and many malicious ransomware viruses work is through renaming and encrypting the files they infect, which essentially deletes the original file. With Asigra Cloud Backup and its extremely powerful restore wizard, we were able to create a restore job that identified the missing files (those that had been renamed by the virus) and performed a restore of only those files.

The restore time was well below 10 minutes, and we did this whilst the system was live – removing the need for any downtime.

It’s All About the Recovery – Recovery is Everything

TS: Your customer must have been pleased that you were able to recover the files.

JR: Yes, they were extremely pleased with the rapid recovery and the overall business outcome. It took our team less than 30 minutes from the time we received their call, to understanding the issue, and then identifying and recovering the files. And by removing the need for any downtime we have demonstrated the importance and value of good backup protection.

TS: Is this the first time that you have helped a customer recover their data from ransomware?

JR: No. Actually, we have helped four customers successfully recover data encrypted by ransomware of different flavors. Another one of our customers was impacted by CryptoLocker, the ransomware Trojan that targeted computers running Microsoft Windows.

TS: Can you please explain why recovery point objectives and long term retention are key in ransomware situations?

JR: Sure, happy to explain. With Asigra we can backup customer data frequently, even on large servers. This is due to the incremental forever technology, which allows us to offer multiple rollback points over short durations. In addition, with the Asigra retention rules we can store data on a longer term basis efficiently. Given that our client only realized after 38 hours that their file server had been infected by the virus, we needed to go back to that recovery point to identify and recover the encrypted files. The balance of time-based long term retention, local caching, granular file, and LAN speed recovery enabled us to easily create a restore job that pulled back all of the data quickly.

TS: Jason, what is the one piece of advice that you would provide to companies to prevent ransomware viruses from affecting their critical corporate data?

JR: Well, first I would recommend from a security perspective that organizations should implement additional protection by taking the necessary precautions to limit the access that employees have to data. In my experience, organizations will typically provide some employees – especially executives or, in the case of a legal firm, all of the partners – access to all the files and data across the entire organization. However, these individuals are not exempt from being affected by ransomware viruses. If one of these executives’ systems is affected by a virus the virus now has access to crawl all the servers and files within the organization. Employees, regardless of rank, should only have access to the data they need on a day-to-day basis to fulfill their role and responsibilities. Restriction of access to files should be enforced across the organization to limit the number of potential infection points.

Secondly, most IT teams or organizations focus on protecting their core file/Exchange servers, but they need to make sure that any server to which a user has file access is also protected. If a user can see a server, so can a virus – leading to infection! Our experience has shown that protecting application servers along with core file servers has been prudent when we have had to perform a recovery due to a virus outbreak.

Finally I would recommend that, if you do not have a data protection strategy in place that covers all of your data across your entire organization, you need to implement one today. Ransomware is not going away, and if it finds an infection point and starts crawling one system, it can weave a web throughout your entire infrastructure.

TS: Jason, thanks for your time today.

JR: If anyone has experienced a ransomware attack and wants to share their experience, we would love to hear about it. Or if you want to know more about how AssureStor can help your organization develop a data protection strategy, visit our website or contact me at info@assurestor.com.

Spice IT Email Post
May 2016
19

Questions to Ask When Procuring Cloud Backup Services

 

This is part of a series of interviews with Asigra Partners. In this post we're talking with James Chillman from UK Backup about Cloud Backup Services.

James Chillman

Tell us a little about yourself.

My name is James Chillman, and I am the Managing Director at UK Backup (@UKBackupltd). We provide a range of online backup and hybrid/private backup solutions to organizations in both the private and public sector. UK Backup provides an end-to-end solution that not only makes backing up easy but ensures that our customers can quickly and easily restore their data as and when they need to. Our services are offered as a fully managed public cloud, hybrid or private cloud solution.

We are based out of a high security campus in Farnborough, UK where the data that we backup for customers resides within an ISO:27001, BS 25999 and ISO:9001 accredited facility. With a team of engineers on site 24/7/365 we ensure that our customers’ data is easily available as and when they require it.

When organizations engage with you to discuss using your cloud backup service powered by Asigra, what is their top concern?

Typically, governance. Where is the data stored is the number question we get when first engaging with a potential new customer. They want to know where the data is stored – the physical location – and secondly, whether the location has the most up-to-date accreditations like ISO 27001, etc. Data sovereignty is a primary concern for most companies, they want their data to remain in the country of origin. For example, UK based companies want their data to be kept in the UK. German based companies want their data to remain in Germany.

Companies should keep pace with the IT Industry to ensure that they are future proofing their systems to grow and scale accordingly

Is security still a primary concern for companies?

Yes, security will always be a primary concern as data is the lifeblood of any company. Losing customer data, financial data, the CEO emails, etc., would be bad for any company and could be the downfall of the company. It is critical that the data is encrypted during flight and at rest at all times. Buyers should be asking vendors about encryption to ensure that the cloud backup services they are considering are using AES-256 encryption. Another question buyers should always ask is who holds the encryption key as this is a very important consideration too.

What is one area of back up, that most buyers overlook when procuring a cloud backup service?

Great question. Quite often companies do not ask enough about retention policies. This is a key area of data protection that companies should ensure that the service can provide to meet their short and long term needs especially if they are in a compliance mandated market such as financial services and healthcare. Companies should be looking for a service that can provide more than 30 days and multiple versions in different time periods – per week and every month.

When buyers approach you and your team, do they already know what type of service they want to procure?

Yes and no. There are definitely some companies that approach us and they know they want to outsource all of their back up to us as a fully managed service. Typically, these organizations have completed preliminary research online and are very educated and know what they want. However, we do have some companies approaching us that are concerned about the security of their data and due to corporate protocols; they prefer a private cloud approach. Luckily since our service is powered by Asigra Cloud Backup, we have the flexibility to offer our service as a public (fully managed), hybrid (co-managed) and private (self-managed).

There are always questions about what type of data we can back up. Typically customers have three or four sources of data that they need protected. The data could be email like Exchange, simple office documents, spreadsheets, multi-media files, content created in Office 365, so we typically discuss our capabilities to back up all of the data across their entire environment. Since our service is very comprehensive, this enables us to back up data on virtual and physical servers, enterprise databases and applications, laptops, workstations, tablets, smartphones, Office 365, Google Apps, Salesforce.com, AWS and Azure, backing up data in a variety of locations and sources is not an issue for us.

When it comes to Recovery Time Objectives, what advice would you provide to companies considering cloud backup services?

I would tell companies to categorize their data, that not all data should be treated equal or the same. I would also suggest that companies should work with a Service Provider who can help them through this process as it can be daunting depending on how much data is across the organization. Companies should ask the Service Provider to conduct a LAN Storage Discovery analysis to identify the data available across their LAN and then to discuss which is critical data and not critical to build a better data picture. And the Service Provider should be asking questions such as “In the event of a disaster, which data would you need to access immediately?”; “What is critical data that you need to keep 30 versions of in the event that you needed it in a court of law?”; “Which data is non-critical that we can move to low cost storage?”.

Is price a critical factor for companies who procure cloud backup services?

Yes, price is always a factor whether you are buying a car, a fridge or a cloud backup service. However, in my opinion you need to balance quality with price. There is a misperception in the marketplace that cloud backup services should be cheap – we can probably thank Amazon for this as they continue to promote their web services offering for 1 cent. However, in all seriousness, companies need to ensure that they know what they are paying for as not all cloud backup services are priced the same. Some vendors you pay per virtual machine, some per socket, and some for protected data, not stored data. Companies should be asking for a service that prices based on compressed and deduplicated data. For instance our cloud backup service is priced on compressed and deduplicated data – typically we see a 3:1 compression ratio – which can make a big difference on the pricing.

Also beyond the data capacity, the type of service will affect the price too. Some Managed Service Providers provide a white glove service, some provide a fully managed service where they completely handle the entire backups for their client while others provide a co-managed service. So companies need to understand what type of service they are paying for and decide whether they need all of the bells n’ whistles being delivered. It is no different than when you purchase a car – do you need the heated seats or can you live without them? Each buyer has different needs, some are pickier than others.

The one piece of advice that I would provide companies is to ensure that they are comparing apples to apples when considering a cloud backup service as there are many different flavors in the market place – make sure you are selecting the one that meets your business needs and can evolve as your needs change.

Spice IT Email Post
May 2016
18

Storm Clouds Loom for Companies That Don’t Invest in Cloud-to-Cloud Data Protection

 

Storm cloudsLast week was not a good week for Salesforce.com or for its customers. The data loss experienced last week is tragic; however, it validates why companies of all sizes need to ensure that they have a data protection strategy in place for data born and stored in any part of the cloud.

Whether corporate data resides in Office 365, Google Apps, Salesforce.com, AWS, Azure or another cloud source, companies need to remember that they bear the corporate responsibility to ensure the data is protected to meet their Recovery Time Objectives and compliance mandates.

Sadly for Salesforce.com customers, this is not the first data loss instance and likely not the last. For customers who are relying on the SaaS vendor to provide comprehensive data protection, it’s time to rethink that strategy and get serious about data protection.

Companies need to remember that SaaS vendors such as Salesforce.com charge per recovery if a data recovery is required. For example, with Salesforce.com, after 15 days, records sent to the Recycle Bin can only be recovered with the help of support at a cost of $10,000.00 per recovery. And after 90 days, records sent to the Recycle Bin are unrecoverable; and restores, where possible, are ‘all or nothing’ meaning you could end up with a large and confusing quantity of files in a user’s account. Office 365 and Google Apps have similar policies whereby after a specific number of days the data restores may not be possible.

Not only do companies need to think about what they are doing to protect the data in these SaaS-based applications, but if they are outsourcing their IT to Managed Service Providers (MSP), the MSP bears a responsibility as a trusted advisor to provide guidance to their customers on how to protect this data, which may be the lifeblood of the company – its critical customer data.

As Eran Farajun, executive vice president, Asigra stated in an interview with CRN editor Joseph Tsidulko last week, “This should remind [the channel] that if you're selling a SaaS application and that data just sits there, you don’t absolve yourself of the responsibility of [protecting] your customers, to ensure the data management processes that the customer was doing for data when it was sitting on-prem are extended to the data sitting now in a SaaS vendor's cloud.”

SaaS data loss can be prevented. For more information on cloud-to-cloud backup strategies, please contact us today.

Spice IT Email Post
May 2016
2

Stop Writing Scripts – Free Asigra AWS Snapshot Manager Automates and Simplifies Your Life

 

No doubt if you are an AWS user or administrator, you know it is a tedious process to manage your images of instances in an AWS EC2 environment. Manual labor intensive script writing is how you are managing this process today which can result in the mismanagement of images resulting in higher costs, human error, and lost time. Imagine if you could automate the entire scheduling and management process. Would this make your life better?

Asigra recently announced a software solution called AWS Snapshot Manager that automates the entire image management, scheduling and reporting process within an AWS EC2 environment. And best of all the software is free and available today in the AWS Marketplace.

How Does AWS Snapshot Manager Work?

Asigra AWS Snapshot Manager can automatically create machine images across multiple AWS environments. The software also enables AWS administrators to create schedules, set retention management policies, apply application consistent backups for mission critical applications in seconds and has security built-in with role based permission access controlling user rights.

Key Features of AWS Snapshot Manager

  • Supports Windows and Linux
  • VSS Aware
  • Role based
  • User Friendly UI
  • Automatically restore, copy, delete, migrate between regions, start, stop, launch or delete the images on the fly
  • Email Alerts
  • Reporting and Notifications

Asigra AWS Marketplace Screenshot

Get started today. Launch the AWS Snapshot Manager AMI from the AWS Marketplace and start optimizing your AWS EC2 environment.

Spice IT Email Post
Apr 2016
20

Asigra AWS Snapshot Manager Now Available on the AWS Marketplace

 

We’re pleased to announce that our free AWS Snapshot Manager software is now available in the AWS Marketplace. Asigra is an AWS Technology Partner and committed to developing data protection solutions for AWS customers.

AWS Marketplace provides a way for customers around the globe to find, buy, and immediately start using software that runs on AWS by simplifying licensing, purchasing, and deployment of software to the AWS Cloud.

Asigra AWS Snapshot Manager is an enterprise-class, data protection solution for EC2 machines with EBS disks. Using AWS APIs to create machine images across multiple AWS regions, it helps automate and manage the backup environment via schedules, retention rules, notifications and reports.

Asigra AWS Marketplace Screenshot

Launch the AWS Snapshot Manager AMI from the AWS Marketplace and start optimizing your AWS EC2 environment.

Spice IT Email Post
Apr 2016
7

Selecting a Backup Solution to Protect Against Crytolocker and Ransomware

 

Recovery is everything signYou’ve heard the stories. There has been no shortage of organizations affected by the likes of Cryptolocker, Crytowall, and Ransomware. Many would prefer to not admit that they were a victim. However, we can’t hide from the fact that these vicious malware issues exist in the marketplace and without the proper data protection solution in place, companies will remain vulnerable targets for data loss.

The number one reason for data loss beyond hardware malfunctions is user/employee error. An employee over writes data, maliciously deletes data, or receives an email with an attachment containing an executable file and because the email states it is from a trusted source they click on the attachment which releases the virus into company’s systems.

As a cloud-based backup and recovery vendor working with hundreds of Solution Providers around the world, we have heard many stories lately about companies being hit by Cryptolocker and although these stories could be disastrous, our Partners have been able to help companies recover their data and resume their business operations quickly and efficiently.

Recently, a Midwest based Asigra Partner helped an American organization restore 66,000 files after they were hammered by the Cryptolocker virus. And Databarracks, a veteran Asigra Partner located in the UK, helped a customer plagued by Cryptolocker recover their files immediately without the need to pay the ransom demand. Check out the full case study to find out how Databarracks helped Major Players, a leading marketing and creative recruitment agency, beat Cryptolocker with backup.

So, what are the top 4 things that you should consider when implementing a data protection solution to protect your organization against ransomware.

  1. Are all of your data sources protected?  Do you have a data protection solution deployed across your organization to protect data on physical and virtual servers, desktops, laptops, smartphones, tablets, and SaaS-based applications like Office 365, Google Apps and Salesforce.com? Don’t leave any data vulnerable. Choose a comprehensive secure cloud-based data protection solution that can protect all data sources to reduce your total cost of ownership.
  2. Agent vs Agentless. An agentless solution will allow you to avoid installing agents on all devices across your entire organization. This will reduce the risk of security breaches and minimize time associated with ongoing maintenance updates.
  3. Security. This should be your number one consideration. Ensure that you select a solution that provides maximum security with encryption of the data in-flight and at rest. You should look for a NIST FIPS 140-2 certified solution that also uses AES-256 data encryption and provides customer-controlled encryption key management.
  4. Recovery assurance.  Being able to back up your data is only one aspect of the solution. Being able to recover your data when you need it is really the desired business outcome. If your organization is hit with a malware virus, you want to know without a doubt that you can recover your data. Viable data protection solutions should include capabilities such as autonomic healing to verify the logical and physical integrity of the data written to the storage systems and restore validation to ensure that the data is actually restorable by simulating real recovery – without actually writing the restored data.
  5. WAN optimization. If you are going to take the plunge to consider a cloud-based protection solution make sure it is WAN Optimized to ensure the data flow across the wide area network is efficient.  Especially if you have branch and remote offices, are using SaaS based applications or have remote workers in the field using laptops that contain corporate data.

Don’t let your company be a victim of data loss.  Implement a comprehensive data protection solution that can protect all data sources across your entire organization to fight against present and future malicious malware attacks.

Have an experience you want to share – let us know. Or if you have had the unlucky experience of data loss as a result of Crytolocker, Crytowall or Ransomware, give us a call at 416-736-8111 to discuss how we can help.

Spice IT Email Post
Feb 2016
22

Awards - CRN Channel Chief 2016

 

CRN 2016Eran Farajun, Executive Vice President for Asigra has been named a 2016 Channel Chief by CRN Magazine for the fifth consecutive year. The executives selected to be included in this prestigious list represent top leaders in the IT channel who excel at driving growth and revenue for their organizations through channel partners. CRN Channel Chiefs were selected by the CRN editorial team based on channel experience, program innovations, channel-driven revenue, and public support for the importance of IT channel sales.

Farajun oversees the strategic relationships with Asigra’s channel partners who have helped power over 1,000,000 sites worldwide with Asigra Cloud Backup. He has demonstrated leadership and support for cloud service providers through the Asigra Hybrid Partner Program in addition to supporting the launch of an innovative Brand Advocacy Program rewarding partners through gamification for their participation in evangelizing the business benefits of cloud backup within the marketplace as well as contributing to the amplification of the Asigra brand and the partners’ own social status. He has also been instrumental in taking feedback provided by partners about issues in their businesses and taking action to help them resolve those issues through creative approaches that enable the partner to capture more market share, lower overall costs, increase margins, etc.

With duties that include overseeing channel operations, marketing and business development, Farajun has been instrumental in establishing Asigra as a leader in public, private and hybrid cloud-based data protection. His contributions and strategic activities for orchestrating programs designed to grow Asigra’s worldwide partner presence have helped facilitate Asigra’s global expansion.

Spice IT Email Post
Sep 2015
23

Is Your Sales Team Ready to Sell Cloud Backup Services?

 

How to Engage SalesAs most IT Service Providers know, the most well-conceived business plan is worthless without a good sales strategy. But some Service Providers introducing a cloud backup Disaster Recovery as a Service (DRaaS) offering overlook just how much their Sales team will have to adjust its approach in order to succeed.

What makes DRaaS so different to sell?

Beyond sell once/collect once

As a complete end-to-end cloud backup solution that includes personnel, services and facilities, DRaaS can help differentiate a Service Provider in its market, expand its total addressable market or increase wallet share with existing customers. Most importantly, it can drive monthly recurring revenue.

Because of that, DRaaS often does not fit neatly with the existing sales plan for its portfolio of products and services. The standard sell once/collect once model of licensing of hardware or software does not apply.

A monthly recurring revenue model can require a big shift for Sales, with entirely new thinking.

Solution selling

DRaaS focuses less on backup for backup’s sake and more on putting all the right pieces in place to quickly and successfully recover clients’ critical business information when something goes wrong. Sales must embrace an approach known as “solution selling”: taking the time to first understand the clients’ challenges, and then tailor DRaaS to fill that gap.

Salespeople who have spent years honing their skills for selling hardware or software licenses can find this a difficult adjustment. A Service Provider that makes the strategic decision to offer DRaaS needs to have a plan in place to ensure Sales gets behind it — or risk failing before it even starts.

Learn how to energize Sales

We recently published a new short guide about how Service Providers can help ensure Sales gets behind the new offering. Drawn from top DRaaS Service Providers, these best practices will help drive sales performance to make your cloud backup service a success.

Download "How to Energize Sales for Cloud Backup Services."

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